เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
acquire inbound or make outbound calls to customers with the objective of speaking about non- revenue linked problems.
more than thirty several years of effective implementations from four of one of the most revered names within their industries
assure purchaser's confidential information and facts is adequately shielded and only employed for official reasons.
you can offer partaking, responsive, timely telephone and electronic mail help to Consumer customers, income, and other internal staff users. You will be the issue of Call for The buyer and/or Sales group member as you keep them informed of the standing of open concerns while actively Doing work to troubleshoot and resolve them.
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Communicate with present-day and prospective consumers using various computer and telecommunications technologies/software package to present data and read more answer queries
The ability to multi-process answering several chats/calls and navigating effortlessly concerning the two mediums.
เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
To work with Operations to build processes for holiday as well as other routine exceptions that maintains the employee requires/customer prerequisites stability.
E Tech Group has been delivering high-value engineering and information technology companies for all undertaking phases considering that its founding in 1993.
screens queue spikes, breaks and aux utilization of agents. making certain which the queue is properly-managed by relaying real-time considerations on AUX time reporting to Supervisors/Floor administrators on the floor
fully grasp shopper’s cause to Make contact with and try and present Resolution subsequent the required suggestions.
ดูรายละเอียด สมัครเรียน บริหารธุรกิจ